Legal notice

Terms of Service

These terms govern your use of trovamart.com and any order you place with us. By placing an order you accept them. Please read the safety section before using the product.

Who we are

Trovamart
Rua da Fontinha 16
3000 Coimbra
Portugal
Email: god@chtargod.com

Safety — please read before use

The Trovamart is an electrical appliance used near water. Follow the instructions supplied with the product.

• The air pump must stay outside the bath at all times, on a dry, stable surface. Only the inflatable mat and the air hose go in the water.
• Never touch the pump, plug or cable with wet hands, and never place the pump where it could fall into the bath.
• Do not use a damaged unit, a damaged cable, or a mat that is leaking.
• Keep the product away from children and never leave a child unattended in the bath.
• Unplug the pump when it is not in use.

This product is a comfort and relaxation device. It is not a medical device and is not intended to diagnose, treat, cure or prevent any condition. If you are pregnant, have a heart condition, a pacemaker or other implanted device, circulatory problems, reduced skin sensitivity, open wounds, or any medical concern, consult your doctor before using it.

Orders

Your order is an offer to buy. A contract is formed when we send you a confirmation of dispatch. We may decline or cancel an order — for example if the item is unavailable, the price was listed in error, or we suspect fraudulent use of a payment method. If we cancel after you have paid, we refund you in full.

Prices and payment

Prices are shown in your local currency where we support it, otherwise in US dollars. Payment is taken at checkout through Shopify Payments and PayPal; we never see or store your full card details. We may correct pricing errors at any time before dispatch.

Shipping and delivery

Shipping is free worldwide on every order, with no minimum. Products are shipped from our manufacturing partners overseas, and typical delivery is 10 to 20 business days depending on your country and customs processing. Import duties and taxes are not included in the price and are payable by you if your country charges them. Full details are in our Shipping Policy.

Returns, refunds and your right to cancel

You may return an item within 30 days of delivery under our Refund Policy. If you are a consumer in the EU or UK you also have a statutory right to withdraw from the contract within 14 days of receiving the goods, without giving a reason. These rights are in addition to one another, and nothing in these terms reduces your statutory rights.

Product information

We describe our products as accurately as we can. Images are illustrative and small variations in colour, finish or packaging can occur. Measurements are approximate.

Acceptable use

You agree not to use this site unlawfully, to attempt to gain unauthorised access to it, to interfere with its operation, or to scrape or copy its content for commercial use without our permission.

Intellectual property

All content on this site — text, images, logos and design — belongs to AquaJacuzzi or our licensors and may not be reproduced without written permission.

Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded. Subject to that, and to the extent permitted by law, our total liability arising from an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential loss.

Privacy

We handle personal data as described in our Privacy Policy.

Changes to these terms

We may update these terms. The version published on this page when you place your order is the version that applies to that order.

Governing law and disputes

These terms are governed by the law of Portugal, and the courts of Portugal have jurisdiction. If you are a consumer resident in the EU, you keep the protection of the mandatory consumer law of your country of residence and may bring proceedings there. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Contact

Questions about these terms: god@chtargod.com. We reply within 2 business days.

Last updated: 26 August 2026